The Generalized Model of Business Process Management Discussed in the Text

question 44

Multiple Choice

The generalized model of business process management discussed in the text comprises seven steps.Data flow diagrams could be used in a BPM project to: (i) select the process and define its boundaries, (ii) observe, document and map the process steps and flow, (iii) optimize the process.

• A)I and II only
• B)I and III only
• C)II and III only
• D)I, II and III

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Definitions:

Automatic Processing

The subconscious aspect of cognition that involves non-conscious tasks, such as walking, which do not require active thinking or attention.

Incidental Information

Information that is acquired without deliberate intention or effort, often as a byproduct of another activity.

Mnemonics

Memory aids, especially those techniques that use vivid imagery and organizational devices.

Retention

The ability to keep or hold onto information or material learned over time.