Sylla and Wen Suggested a Three-Stage Process for Evaluating Information

question 32

Essay

Sylla and Wen suggested a three-stage process for evaluating information technology investments.At which step in their process would you expect to address each of the following items?
a.Ability to do things more efficiently
b.Better use of organizational resources
c.Encouragement from top management
d.Fire suppression systems
e.Impact on a company's market share
f.Need to change the company in a fundamental way
g.Opportunities for fraud
h.Opportunity to do things more effectively
i.Producing more with less
j.Secure storage for the new IT asset

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Definitions:

High-End CRM

Customer Relationship Management systems that offer advanced features and functionalities targeted at enterprises requiring complex customer interaction tools and data analytics.

Recommends Products

A feature or service through which suggestions for products are made to potential customers based on their browsing history, preferences, or purchase behavior.

NFC

Near Field Communication, a set of communication protocols that enable two electronic devices, one of which is often a portable device such as a smartphone, to establish communication by bringing them within a few centimeters of each other.

Information About Products

Detailed descriptions and specifications concerning goods or services offered by a business, including features, prices, and uses.