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Robert Is the President and CEO of Computer Solutions; the Firm's

question 18

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Robert is the president and CEO of Computer Solutions; the firm's main activity is installing enterprise resource planning software.When a client calls Robert, he does an "intake interview" where he assesses the client's needs and learns about their company.Robert tries to interview at least a dozen people at each client, including top management and mid- and lower-level employees.The interviews Robert conducts with his clients are an example of which stage of the systems development life cycle?


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