Brett and Erin Are Accountants Working for XMP Corporation; Brett

question 6

Multiple Choice

Brett and Erin are accountants working for XMP Corporation; Brett is very interested in working his way up to being XMP's chief financial officer.He believes if he completes all his assigned tasks well before their established deadlines and controls costs in his area, he will be promoted.He is confident he can achieve those two goals.Which of the following best pairs an element of expectancy theory with a phrase that illustrates it?

• A)Expectancy: completes all his assigned tasks well before their established deadlines.
• B)Instrumentality: very interested in working his way up to being XMP's chief financial officer.
• C)Valence: very interested in working his way up to being XMP's chief financial officer.
• D)Instrumentality: completes all his assigned tasks well before their established deadlines.

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Definitions:

Communicating Problems

The process of identifying, articulating, and discussing issues or obstacles within a team or organization.

Involving People

The act of including individuals in activities, decisions, or processes.

Normal Resistance

The typical or expected opposition encountered when attempting to implement changes or new processes.

Cultural Norms

Shared expectations and rules that guide behavior of people within social groups, cultures, or societies.