One of the Basic Principles of Business Process Management Discussed

question 43

Multiple Choice

One of the basic principles of business process management discussed in the text states: "When using consultants, make sure the task is well defined, with specific deliverables defined by the company." Which of the following actions applies that principle?

• A)Requiring a consultant to prepare and submit a budget before starting work on the BPM project.
• B)Dividing the project into phases with firm deadlines.
• C)Both requiring a consultant to prepare and submit a budget before starting work on the BPM project and dividing the project into phases with firm deadlines.
• D)Neither requiring a consultant to prepare and submit a budget before starting work on the BPM project nor dividing the project into phases with firm deadlines.