Examlex
Which one of the following is a customer transaction?
Product Design
The process of creating a new product to be sold by a business to its customers, focusing on specifications, aesthetics, and usability.
Planning
The process of setting goals, developing strategies, and outlining tasks and schedules to achieve the goals.
Product/Service Quality
The measure of excellence or state of being free from defects, deficiencies, and significant variations, assessed by comparing a product or service to established standards.
Mary Parker Follett
A pioneering theorist in organizational behavior and management who emphasized the importance of integrative conflict resolution and human relations.
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