Employee Satisfaction Is a Measure of the Internal Business Process

question 137

True/False

Employee satisfaction is a measure of the internal business process perspective of the balanced scorecard.

---

Definitions:

Stated Interest Rate

The interest rate explicitly mentioned in the contract of a debt instrument, not taking into account compounding or any additional fees.

Yield Rate

The return on an investment, expressed as a percentage, accounting for the interest or dividends received from holding the investment.

Face Value

The nominal value or dollar value of a security stated by the issuer, typically referring to the value stated on a coin, banknote, stamp, or bond.

Straight-Line Method

A depreciation method that allocates an asset's cost evenly over its useful life.