Employee Skills, Information System Capabilities, and the Company's "Climate for Action

question 146

Multiple Choice

Employee skills, information system capabilities, and the company's "climate for action" are key factors related to which of the four perspectives of a balanced scorecard?

• A) Financial perspective
• B) Customer perspective
• C) Internal business perspective
• D) Learning and growth perspective

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Definitions:

Social Citizenship

The rights, duties, and privileges that are attributed to members of a society, particularly in terms of social welfare and participation in societal affairs.

Economic Security

Refers to the state of having stable income or other resources to support a standard of living now and in the foreseeable future.

Modern Welfare State

A concept in political science referring to a government that provides for the welfare of its citizens through programs such as healthcare, education, and social security.

Collective Violence

Acts of violence committed by groups of individuals, often driven by a common purpose or ideology.