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In a balanced scorecard system, if customer satisfaction was one of the critical factors, which of the following would be a relevant KPI?
Architectural Consulting
Professional services that offer expert advice on the design, planning, and execution of buildings and other physical structures.
Document Cycling
The process of circulating documents among designated parties for review, feedback, or approval in a systematic manner.
Annual Report
A comprehensive report on a company's activities, financial performance, and strategies presented annually to shareholders.
Department Heads
Individuals in charge of overseeing specific departments within an organization, responsible for leadership and strategic planning in their areas.
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