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In a multi-step income statement,which of the following items are NOT included in Operating income?
Types of Customers
Refers to the different categories or segments of customers each with their own specific needs, behaviors, and characteristics.
Net Promoter Score
A metric used to gauge the loyalty of a firm's customer relationships, based on how likely customers are to recommend the company to a friend or colleague.
Customer Satisfaction
The measure of how well a company's products or services meet or surpass the expectations of its customers.
Long-Term Customer Relationship
An ongoing engagement between a business and its customers aimed at fostering loyalty, trust, and sustained interaction over time.
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