An Auto Parts Chain Asked Customers to Complete a Survey

question 81

Multiple Choice

An auto parts chain asked customers to complete a survey rating the chain's customer service as average, above average, or below average. The following table shows the results from the survey. (See the Excel Data File.) A rating of Average or Above Average accounted for what number of responses to the survey?

• A) 3
• B) 7
• C) 8
• D) 10

---

Definitions:

Ratification Process

The formal approval procedure of treaties, constitutional amendments, or legislative acts, often requiring a majority vote or other predefined criteria.

Equality

The state of being equal, especially in status, rights, and opportunities.

Political Value

Fundamental beliefs or standards that guide individual or societal decisions and policies in the political arena.

Legitimacy

The rightful status, accepted and recognized by the public or law, that gives a government or ruling body authority over its subjects.