Bias Refers to the Tendency of a Sample Statistic to Systematically

question 72

True/False

Bias refers to the tendency of a sample statistic to systematically over-or underestimate a population parameter.

---

Definitions:

Servicing

The process of maintaining or repairing a product or fulfilling the terms of a service agreement.

Personal Selling Process

Sales activities occurring before, during, and after the sale itself, consisting of six stages: (1) prospecting, (2) preapproach, (3) approach, (4) presentation, (5) close, and (6) follow-up.

Approach Stage

The phase in a project or process where strategies are developed and plans are made to tackle objectives or problems.

Preapproach

The stage in the sales process where initial research about a potential customer is conducted before making contact.