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Bobby does not want to be late to work again. He drives to work every morning from Oakland to San Francisco and crossing the Bay Bridge seems to take forever. He times himself crossing the bridge for seven consecutive mornings, with the resulting times of 22.34, 27.54, 15.26, 13.56, 18.57, 21.22, and 19.08 minutes. Construct a 99% confidence interval from those times.
Reflecting Skills
Communication techniques used to mirror the emotions or content expressed by a speaker, validating their experiences and feelings.
Active Listening
A way of listening and responding to another person that improves mutual understanding, often involving attention to the speaker's words, body language, and emotions.
Genuineness
The quality of being open, authentic, and honest in one's interactions, viewed as a crucial aspect in building trust in therapeutic relationships.
Open Posture
A body language term indicating receptiveness and openness through physical gestures, such as uncrossed arms and legs, and facing towards the speaker.
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