Examlex
For the major banks in Australia the main risks faced during the GFC were:
Positive Message
Communication that conveys good news, encouragement, or optimism.
Routine Replies
Standard responses to common inquiries or situations, often used in customer service and communication protocols.
Indirect Approach
A communication strategy that presents supporting details first, leading up to the main point or request, often used to soften the impact of negative news.
Main Idea
The central or most important thought, concept, or argument that is being conveyed in a text or discourse.
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