The Performance Measurement System Should Provide Incentives to Segment Managers

question 89

Multiple Choice

The performance measurement system should provide incentives to segment managers for coordinating activities of the subunits and focusing them toward the overall company objectives. Which of the following performance measurement goals has been described by this statement?

• A)Motivating segment managers
• B)Promoting goal congruence
• C)Providing feedback
• D)Benchmarking

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Definitions:

Motivation

The psychological process that gives behavior purpose and direction.

Prejudices

Biased opinions or feelings against an individual or group without sufficient justification.

Communicative Problems

Difficulties or barriers encountered during the exchange of information between individuals.

Ethnicity

A category of people who identify with each other based on common ancestral, social, cultural or national experiences.