Which of the Following Perspectives of the Balanced Scorecard Focuses

question 56

Multiple Choice

Which of the following perspectives of the balanced scorecard focuses on revenue growth and productivity?

• A)financial perspective
• B)customer perspective
• C)internal business perspective
• D)learning and growth perspective

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Definitions:

Diseconomies of Scale

The phenomenon where, as a firm expands, its costs start increasing per unit of output, usually due to inefficiencies and management challenges that arise with size.

Diminishing Returns

A principle stating that as investment in a particular area increases, the rate of profit from that investment, after a certain point, cannot continue to increase and may decrease.

Natural Monopoly

A market structure where a single provider is more efficient in supplying the entire market with a product or service, due to high fixed or startup costs.