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The point where the customer interfaces directly with the service organization is:
Social Settings
The environmental and cultural contexts within which social interactions and relationships occur.
Voice Recognition Systems
Technology that enables computers and other devices to receive and interpret dictations or understand spoken commands.
Workplace Issues
Problems or challenges that arise in the context of a work environment, possibly affecting employees' performance and well-being.
Distraction
Anything that diverts attention away from the primary task or focus, often leading to a decrease in performance or productivity.
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