Capability Variety Is the Difference in How Customers View an Identical

question 44

True/False

Capability variety is the difference in how customers view an identical service outcome. What some customers might view as economical and thrifty others might view as cheap and poor value.

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Definitions:

Process of Maturation

The natural progression of physical and psychological growth and development in individuals, from infancy to adulthood.

Physiological Needs

Basic physical requirements for human survival, such as air, water, food, shelter, and sleep.

Psychological Needs

Fundamental emotional or cognitive requirements essential for mental health and well-being, such as autonomy, competence, and relatedness.

Organismic Valuing Process

A concept in humanistic psychology where individuals inherently make evaluations or value judgments based on their experiences, acting in ways congruent with their true self.