Service Operations Compete and Position Themselves in the Marketplace Based

question 73

Essay

Service operations compete and position themselves in the marketplace based on the three dimensions - ________, ________, and ________.

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Definitions:

Management by Objectives

A strategic management model that aims to improve the performance of an organization by clearly defining objectives that are agreed upon by both management and employees.

Core Competencies

Fundamental skills, knowledge, and abilities that are essential for an organization or individual to stand out in their field.

Business Strategy

A plan of action designed to achieve a long-term or overall aim in the business context.

Merit Raises

A method of increasing an employee's pay based on their performance.