What Are the Implications of an Empty Column (I

question 53

Multiple Choice

What are the implications of an empty column (i.e., one with no check marks or x's) in the main body of the matrix of the house of quality?

• A)Nothing, it's just a sparse row.
• B)There is no synergy among the product characteristics.
• C)Product characteristics are potentially unnecessary.
• D)Customer requirements are potentially not being met by the product.

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Definitions:

Sexual Harassment

Occurs as behaviour of a sexual nature that affects a person’s employment situation.

Sexual Improprieties

Inappropriate or unethical behavior of a sexual nature that violates norms or policies within a professional or personal context.

Feedforward

A management and communication process that focuses on future performance and developments rather than rectifying past mistakes.

Concurrent Controls

Focus on what happens during the work process.