What Are the Implications of an Empty Row (I

question 26

Multiple Choice

What are the implications of an empty row (i.e., one with no check marks or x's) in the main body of the matrix of the house of quality?

• A)Nothing, it's just a sparse row.
• B)There is no synergy among the product characteristics.
• C)Product characteristics are potentially superfluous.
• D)Customer requirements are potentially not being met by the product.

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Definitions:

B State

A concept in psychology that refers to an individual's internal state, such as mood or emotion, which can affect behavior and perception.

Central Nervous System

The part of the nervous system consisting of the brain and spinal cord, responsible for processing information and controlling responses.

Habituation

The decreasing responsiveness to a stimulus after repeated exposure.

Sensitization

An increased responsiveness or sensitivity to a stimulus, often resulting from repeated exposure to the stimulus.