Where People Think That No One Is Watching, They Will

question 48

Multiple Choice

Where people think that no one is watching, they will often shirk their responsibilities. This is known as

• A) moral hazard.
• B) conservative accounting.
• C) adverse selection.
• D) an inefficient marketplace.

Diagnose axle shaft failures based on fracture patterns.

Perform correct shim adjustment when replacing crown and pinion gearsets.

Identify causes of noise in differential carriers.

Apply knowledge of gear adjustments to correct tooth contact patterns.

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Definitions:

Consumer Buying

The purchasing activities of individuals and households for their personal use or consumption or to meet the collective needs of the household unit, such as a family or individual.

Organizational Buying

The decision-making process by which formal organizations establish the need for purchased products and services and identify, evaluate, and choose among alternative brands and suppliers.

Psychological Buying Needs

The emotional and mental reasons that motivate consumers to make a purchase, such as status, security, and self-esteem.

Personal Influences

The effects that individuals' personalities, preferences, and characteristics have on their decisions and behaviors.