Computer Inc

question 51

Multiple Choice

Computer Inc. sells equipment with a 3-year warranty. Prior experience indicates that costs for warranty repairs average 3% in the first year, 2% in the second year and 1% in the third year. In 2020, Computer Inc. had sales of $800,000. It paid $20,000 for materials and labour to make warranty-related repairs in 2020. What amount will be recorded as warranty expense in 2020?

• A)$20,000
• B)$24,000
• C)$28,000
• D)$48,000

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Definitions:

Effectiveness

The degree to which something is successful in producing a desired result or outcome, often measured by comparing outputs against intended goals.

Training Evaluations

The process of assessing the effectiveness of training programs and initiatives to ensure they meet their objectives and contribute to performance improvement.

Return On Investment (ROI)

A calculation used to assess the efficiency of an investment, including training, by comparing the benefit received to the cost.

Behaviour And Reaction Metrics

Tools or indicators used to measure individuals' actions or emotional responses in specific situations, often utilized in performance evaluation or market research.