Activity-Based Management Focuses on Making Decisions That Improve Customers' Satisfaction

question 58

True/False

Activity-based management focuses on making decisions that improve customers' satisfaction while also increasing profits.

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Definitions:

Diversity Climate

The organizational atmosphere and employees' perceptions regarding the extent to which an organization values diversity and inclusivity.

Business-unit Performance

The measurement of success, output, or efficiency of a distinct segment of an organization, often treated as a separate entity.

Detrimental Effects

Negative impacts or consequences that harm or disadvantage an individual, group, or environment.

Gender Stereotypes

Represent over-generalized beliefs about the characteristics, attributes, and behaviors of individuals based solely on their gender.