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Which of the Following Are Credits

question 3

Multiple Choice

Which of the following are credits?

Distinguish between primary and secondary purposes of negative messages.
Understand the importance of maintaining goodwill and a positive image during negative communication.
Grasp the concept of effectively delivering bad news within an organization.
Recognize when and how to appropriately use a buffer in negative messages.

Definitions:

Total Labor Variance

The difference between the actual labor costs and the standard or budgeted labor costs for a production process.

U-bolts

Metal fasteners in the shape of the letter U, used to secure pipes or other round objects to surfaces.

Standard Costs

Costs that are predetermined on a per-unit basis. Standard costs are used as a benchmark for evaluating performance. These costs are often used in or are the output from the budgeting process.

Efficiency Losses

Reductions in economic well-being, reflected by the inability of a market to allocate resources optimally.

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