A Key Element in Empathetic Listening Is

question 35

Multiple Choice

A key element in empathetic listening is

• A) giving students clear prescriptions about what actions to take.
• B) ignoring the students' emotions and attending only to verbal behaviours.
• C) reflecting back to the student what you think that student is saying.
• D) sending students "I" messages in order to change the student's behaviour.

---

Definitions:

Agreeableness

A personality trait characterized by compassion, cooperativeness, and a desire to maintain positive social relations.

Conscientiousness

A personality trait characterized by diligence, carefulness, and a strong sense of duty.

Unconscious Processes

Mental activities below the level of conscious awareness that influence thoughts, feelings, and behaviors.

Stable

Characterized by the quality of being consistent, unchanging, and free from sudden alterations or volatility.