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Ellen's face is twisted in an angry sneer and her body is visibly shaking."I'm not going back to my seat!" she screams at Mr.Fournier (the ninth-grade Spanish teacher)."You're always picking on me.I've had it with being the one who's told to do everything." Mr.Fournier is taken aback but stands his ground,and says,"Ellen,return to your seat right now." "I'm not going to," Ellen replies,"No way,no how."
-What step would you take next in dealing with Ellen,if you were Mr.Fournier?
Quality Cost Report
A document that summarizes the costs associated with preventing, detecting, and correcting defective work, typically classified into prevention, appraisal, and failure costs.
Warranty Period
The specified time period during which a manufacturer or seller is obligated to repair or replace a product if it has defects.
Appraisal Cost
Expenses related to the evaluation and inspection of materials and products to ensure quality standards are met.
Quality Cost Report
A document summarizing the costs associated with ensuring quality in products, including prevention, appraisal, and failure costs.
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