Which of the Following Is an Example of a Financial

question 119

Multiple Choice

Which of the following is an example of a financial performance measure that would be found in a balanced scorecard?

• A) Percentage of on-time delivery.
• B) Residual income.
• C) Customer satisfaction.
• D) Cycle time.
• E) Employee turnover.

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Definitions:

Dividend

A payment made by a corporation to its shareholders, usually derived from the company’s profits.

Preferred Stock

A class of ownership in a corporation that has a higher claim on assets and earnings than common stock, usually with dividends that are paid out before those of common shareholders.

Common Stock

Shares representing ownership in a corporation, giving holders voting rights and a claim on a portion of the company’s profits through dividends.

Dividend

a distribution of a portion of a company's earnings to its shareholders, usually in cash or additional shares.