Consider the Following Activities That Take Place in a Medical

question 211

Multiple Choice

Consider the following activities that take place in a medical clinic. (a) Cleaning exam rooms.
(b) Heating and air conditioning the clinic.
(c) Sending blood work to a lab.
(d) Dispensing medicine.
Which of the following statements is true?

• A)Cleaning rooms and heating the clinic are both unit level activities.
• B)Sending blood work to the lab is a batch level activity.
• C)Sending blood work and dispensing medicine are both batch level activities.
• D)Cleaning rooms and dispensing medication are both product or service level activities.
• E)Heating the clinic and dispensing medication are both batch level activities.

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Definitions:

Scarce Resources

Resources that are limited in availability and cannot meet all the wants and needs of those who desire them.

Task Interdependence

This refers to the degree to which the work of one individual or department relies on the work of another.

Conflict Source

The origin or cause of a disagreement or opposition between parties.

Conflict Management Style

The approach individuals adopt to handle and resolve conflict, ranging from avoiding and accommodating to competing and collaborating.