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Identify Which of the Following Statements Is True

question 16

Multiple Choice

Identify which of the following statements is true.


Definitions:

Porter's Generic Strategies

A framework developed by economist Michael Porter that outlines three potential strategies—cost leadership, differentiation, and focus—for achieving competitive advantage.

Focused Differentiation

A business strategy where a company targets a specific market segment with unique products or services that stand out from competitors.

Service Guarantee

A promise made to customers that a service will meet certain quality and satisfaction standards, often with an assurance of compensation for failure to meet these standards.

Strategic Management Approach

An organizational management activity focused on setting priorities, concentrating resources, and ensuring operations are aligned with long-term objectives and the external environment.

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