Total Quality Management (TQM)is a Management Strategy Whereby Quality Is

question 33

True/False

Total Quality Management (TQM)is a management strategy whereby quality is reviewed at every phase of the production process,even in service organizations.

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Definitions:

Process-Oriented

Refers to an approach focusing on the actions, steps, or practices involved in completing a task or achieving an objective.

Outcome-Oriented

An approach focused on achieving specific results or outcomes, often used to guide strategic planning, execution, and assessment in various contexts.

Training Motivation

The willingness and eagerness of individuals to participate in training programs and apply the learning to improve job performance.

Training Outcomes

The results or achievements of a training program, including the impact on participants' skills, knowledge, attitudes, or job performance.