The CEO of Prairie Machine Parts (PMP)is concerned with the quality of its products and the
amount of resources currently spent on customer returns.The CEO would like to analyze the
costs incurred in conjunction with the quality of the product.
The following information was collected from various departments within the company:
Required:
A.Complete the Cost of Quality Report.
B.Do any additional subjective costs appear to be missing from the report?
C.What can be learned from the report?
Definitions:
Positively Skewed
A description of a distribution that is asymmetric, with a longer tail to the right of the peak, indicating that the majority of values are concentrated on the left.
Negatively Skewed
Describes a distribution of data where the tail is longer on the left side of the distribution's peak, indicating that the majority of values are to the right of the mean.
Standard Deviation
A statistic that measures the dispersion or spread of a set of data points relative to its mean.
Standard Deviation
A statistical measure that indicates the dispersion or variability of a set of data points in relation to their mean.
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