Which of the Following Perspectives from the Balanced Scorecard Helps

question 80

Multiple Choice

Which of the following perspectives from the balanced scorecard helps managers answer the question, "How do we look to shareholders?"

• A) Learning and growth perspective
• B) Internal business perspective
• C) Customer perspective
• D) Financial perspective

---

Definitions:

2/10, n/30

A common credit term indicating that a buyer can take a 2% discount on the invoice price if payment is made within 10 days; otherwise, the net amount is due in 30 days.

FOB Destination

A shipping term indicating that the seller bears freight charges and remains responsible for the goods until they are delivered to the buyer's location.

Freight Costs

Expenses incurred by a company to transport goods from one place to another, such as shipping charges for receiving or sending out inventory.

Trade Discount

A reduction in the list price granted by a supplier to a buyer, often based on the volume of goods purchased or to maintain a competitive advantage.