Instruction 1.1 The Manager of the Customer Service Division of a Major

question 132

Multiple Choice

Instruction 1.1
The manager of the customer service division of a major consumer electronics company is interested in determining whether the customers who have purchased a wireless home security system made by the company over the past 12 months are satisfied with their products.
-Referring to Instruction 1.1,the possible responses to the question 'How many wireless home security systems made by other manufacturers have you used?' are values from a

• A) discrete random variable.
• B) continuous random variable.
• C) categorical random variable.
• D) parameter.

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Definitions:

Magical Thinking

Belief in causal relationships between actions and events which logically cannot be justified by reason and observation.

Causal Attribution

A mental process of figuring out the reasons behind certain behaviors and outcomes, attributing them to internal or external factors.

Cause-and-Effect

A relationship where one event (the cause) makes another event happen (the effect), establishing a connection between two or more phenomena.

Illusion of Control

The belief that one can exert more influence over events than is actually the case.