Retailers Are Always Interested in Determining Why a Customer Selected

question 79

Multiple Choice

Retailers are always interested in determining why a customer selected their store to make a purchase.A clothing retailer conducted a customer survey to determine why its customers shopped at the store.The results are shown in the bar chart below.What proportion of the customers responded that they shopped at the store because of the merchandise or the convenience?

• A) 85%
• B) 70%
• C) 50%
• D) 35%

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Definitions:

Mirror Neurons

Neurons that fire both when an individual performs an action and when they observe the same action performed by another, thought to be involved in empathy and learning by imitation.

Dopamine

A neurotransmitter in the brain that plays a significant role in reward, motivation, memory, and motor control.

Prelinguistic Vocalizations

Early forms of vocal communication used by infants that precede the development of language and speech.

Deferred Imitation

A cognitive process where an individual reproduces the behavior of another person after some time has elapsed since initially observing that behavior.