Instruction 7.6 Online Customer Service Is a Key Element to Successful Online

question 83

Short Answer

Instruction 7.6
Online customer service is a key element to successful online retailing. According to a marketing survey, 37.5% of online customers take advantage of the online customer service. Random samples of 200 customers are selected.
-Referring to Instruction 7.6,95% of the samples proportions symmetrically around the population proportion will have between _________ % and _________ % of the customers who take advantage of online customer service.

---

Definitions:

Basic Phases

Fundamental stages or steps in a process or cycle.

Supervising

The process of overseeing, directing, and managing the work and performance of individuals or teams to achieve organizational objectives.

Utilization Rates

The ratio of actual time used to the potential time available for production, indicating the efficiency of resource use.

Managerial Accounting

A field of accounting focused on providing financial information within a company to assist in decision-making and strategy development.