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Instruction 7.6 Online Customer Service Is a Key Element to Successful Online

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Instruction 7.6
Online customer service is a key element to successful online retailing. According to a marketing survey, 37.5% of online customers take advantage of the online customer service. Random samples of 200 customers are selected.
-Referring to Instruction 7.6,_________ % of the samples are likely to have less than 37.5% who take advantage of online customer service.


Definitions:

Challenging Problem

A problem or question that is difficult to solve and requires significant effort or creativity.

Problem Solving

The process of identifying a challenge or difficulty and finding an effective solution for it.

Human Decision Making

The process by which individuals make choices or come to conclusions based on factors such as personal preference, reasoning, and external influences.

Weak Disposition

A tendency or inclination to behave in a certain way that is perceived as lacking in strength, confidence, or decisiveness.

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