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Instruction 11-1
an Airline Wants to Select a Computer Software

question 85

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Instruction 11-1
An airline wants to select a computer software package for its reservation system. Four software packages (1, 2, 3, and 4) are commercially available. The airline will choose the package that bumps as few passengers as possible during a month. An experiment is set up in which each package is used to make reservations for five randomly selected weeks. (A total of 20 weeks was included in the experiment.) The number of passengers bumped each week is obtained, which gives rise to the following Microsoft Excel output:
 ANOVA  Source of  Varlation SSdfNSFρ-vahe  F crit  Between Groups 212.438.3049850.0014743.238867 Within Groups 136.48.525 Total 348.8\begin{array}{l}\text { ANOVA }\\\begin{array} { | l | c | c | c | c | c | c | } \hline \begin{array} { l } \text { Source of } \\\text { Varlation }\end{array} & \boldsymbol { S S } & d f & \boldsymbol { N S } & \boldsymbol { F } & \rho _ { \text {-vahe } } & \text { F crit } \\\hline \text { Between Groups } & \mathbf { 2 1 2 . 4 } & \mathbf { 3 } & & \mathbf { 8 . 3 0 4 9 8 5 } & \mathbf { 0 . 0 0 1 4 7 4 } & \mathbf { 3 . 2 3 8 8 6 7 } \\\hline \text { Within Groups } & \mathbf { 1 3 6 . 4 } & & \mathbf { 8 . 5 2 5 } & & & \\\hline & & & & & & \\\hline \text { Total } & \mathbf { 3 4 8 . 8 } & & & & & \\\hline\end{array}\end{array}
-Referring to Instruction 11-1,the total degrees of freedom is


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