Instruction 11-1
an Airline Wants to Select a Computer Software

question 49

Multiple Choice

Instruction 11-1
An airline wants to select a computer software package for its reservation system. Four software packages (1, 2, 3, and 4) are commercially available. The airline will choose the package that bumps as few passengers as possible during a month. An experiment is set up in which each package is used to make reservations for five randomly selected weeks. (A total of 20 weeks was included in the experiment.) The number of passengers bumped each week is obtained, which gives rise to the following Microsoft Excel output:
$$\begin{array}{l}\text { ANOVA }\\\begin{array} { | l | c | c | c | c | c | c | } \hline \begin{array} { l } \text { Source of } \\\text { Varlation }\end{array} & \boldsymbol { S S } & d f & \boldsymbol { N S } & \boldsymbol { F } & \rho _ { \text {-vahe } } & \text { F crit } \\\hline \text { Between Groups } & \mathbf { 2 1 2 . 4 } & \mathbf { 3 } & & \mathbf { 8 . 3 0 4 9 8 5 } & \mathbf { 0 . 0 0 1 4 7 4 } & \mathbf { 3 . 2 3 8 8 6 7 } \\\hline \text { Within Groups } & \mathbf { 1 3 6 . 4 } & & \mathbf { 8 . 5 2 5 } & & & \\\hline & & & & & & \\\hline \text { Total } & \mathbf { 3 4 8 . 8 } & & & & & \\\hline\end{array}\end{array}$$
-Referring to Instruction 11-1,the within groups degrees of freedom is

• A) 19.
• B) 4.
• C) 16.
• D) 3.

Understand the concept of perceptual vigilance and its impact on consumer awareness and behavior.

Learn about the ethical considerations and realities surrounding subliminal messaging in advertising.

Understand the structure and strategy of delivering bad-news messages.

Identify the appropriateness of using the inductive or deductive approach in specific scenarios.

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Definitions:

Lateral Thinking

A problem-solving technique that involves looking at situations or issues from a novel or unique perspective.

Alternative Ways

Various methods or approaches to achieve a goal or solve a problem.

Generating Ideas

The creative process of coming up with new concepts, solutions, or approaches.

IDEO Brainstorms

IDEO Brainstorms refer to the creative and collaborative idea generation sessions used by the design firm IDEO, emphasizing a human-centered approach and rapid prototyping.