Instruction 11-1
an Airline Wants to Select a Computer Software

question 85

Multiple Choice

Instruction 11-1
An airline wants to select a computer software package for its reservation system. Four software packages (1, 2, 3, and 4) are commercially available. The airline will choose the package that bumps as few passengers as possible during a month. An experiment is set up in which each package is used to make reservations for five randomly selected weeks. (A total of 20 weeks was included in the experiment.) The number of passengers bumped each week is obtained, which gives rise to the following Microsoft Excel output:
$$\begin{array}{l}\text { ANOVA }\\\begin{array} { | l | c | c | c | c | c | c | } \hline \begin{array} { l } \text { Source of } \\\text { Varlation }\end{array} & \boldsymbol { S S } & d f & \boldsymbol { N S } & \boldsymbol { F } & \rho _ { \text {-vahe } } & \text { F crit } \\\hline \text { Between Groups } & \mathbf { 2 1 2 . 4 } & \mathbf { 3 } & & \mathbf { 8 . 3 0 4 9 8 5 } & \mathbf { 0 . 0 0 1 4 7 4 } & \mathbf { 3 . 2 3 8 8 6 7 } \\\hline \text { Within Groups } & \mathbf { 1 3 6 . 4 } & & \mathbf { 8 . 5 2 5 } & & & \\\hline & & & & & & \\\hline \text { Total } & \mathbf { 3 4 8 . 8 } & & & & & \\\hline\end{array}\end{array}$$
-Referring to Instruction 11-1,the total degrees of freedom is

• A) 19.
• B) 16.
• C) 4.
• D) 3.

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Definitions:

Identity Diffusion

An identity status that characterizes those who have no commitments and who are not in the process of exploring alternatives.

James Marcia

A developmental psychologist known for his work on adolescent identity development and his theory of identity status.

Exploration

The act of searching or traveling for the purpose of discovery, especially in unfamiliar areas.

Commitment

The decision to devote oneself to a cause or another person.