Instruction 14-2
the Following Table Contains the Number of Complaints

question 53

Multiple Choice

Instruction 14-2
The following table contains the number of complaints received in a department store for the first six months of last year.
$$\begin{array} { c c } \text { Month } & \text { Complaints } \\\text { January } & 36 \\\text { February } & 45 \\\text { March } & 81 \\\text { April } & 50 \\\text { May } & 108 \\\text { June } & 144\end{array}$$
-Referring to Instruction 14-2,if this series is smoothed using exponential smoothing with a smoothing constant of 1/3,what would be the second value?

• A) 53
• B) 39
• C) 45
• D) 42

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Definitions:

Positively

In an optimistic or affirmative manner, often indicating approval or the presence of a particular quality.

Treatment

The management and care of a patient or the combatting of disease or disorder.

Halfway House

A residence for individuals transitioning from institutions such as prisons or drug rehabilitation centers to regular society, offering support and supervision.

Posthospitalization

The period following discharge from a hospital stay, often involving recovery, follow-up care, and adjustment to returning to daily life.