Please Define the Following Key Terms

question 70

Short Answer

Please define the following key terms.
-Arabia

Describe the impact of different retail themes and atmospherics on shopping behavior.

Evaluate the effects of sensory elements (e.g., lighting, music) on the retail environment and consumer perceptions.

Comprehend the importance of a store’s image and how it is formed by various factors.

Identify the valued aspects of e-commerce websites by online shoppers.

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Definitions:

Rather Than Feelings

A preference for logical or factual considerations over emotional responses.

Active Listening

The practice of fully concentrating, understanding, responding, and then remembering what is being said.

Feeding Back

The process of giving constructive responses or information about a task or performance to promote improvement.

Emotional Content

The aspect of communication that involves feelings, values, and attitudes, influencing how messages are received.