Examlex
Match each of the following terms with the appropriate definitions.
-An exclusive right granted to its owner to manufacture and sell an item,or to use a process,for 20 years.
CRM System
A technology for managing all your company's relationships and interactions with customers and potential customers, often aiming to improve business relationships.
Product Knowledge System
A system designed to organize, store, and manage information about products, serving as a resource for improving customer service and sales strategies.
Upselling
The practice of encouraging customers to purchase a comparable higher-end product than the one in question, enhancing customer satisfaction and increasing sales.
Greater Value
The increased worth or utility a product, service, or action brings to its stakeholders, usually surpassing its cost or their initial expectations.
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