Many Internet Retailers Allow Customers to Customize Products by Presenting

question 16

Multiple Choice

Many Internet retailers allow customers to customize products by presenting them with various alternative options.These interactive sales order entry systems are called

• A)choiceboards.
• B)orderboards.
• C)optionboards.
• D)waterboards.

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Definitions:

Integrative Conflict

A conflict resolution approach that involves finding solutions that satisfy the needs and interests of all parties involved.

Superordinate Goals

Attractive outcomes that can be achieved only by collaboration.

Collaboration

The act of working together with one or more people in order to achieve a common goal or project.

Assertive

Being confident and bold in stating one’s demands or opinions without being aggressive.