Chaz Finnerty Called the IT Help Desk in a Huff

question 62

Multiple Choice

Chaz Finnerty called the IT Help Desk in a huff."I'm trying to open an Excel file and I get a message that says that the file is locked for editing.What's going on?" The answer is that

• A)the file is corrupted due to a computer virus.
• B)there is no problem.Chaz is editing the file,so it is locked..
• C)concurrent update controls have locked the file.
• D)Chaz didn't open the file with the appropriate program.

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Definitions:

Public Service Motivation

The intrinsic motivation to help the public or contribute to the well-being of society that drives individuals to work in the public sector.

Public Institutions

Organizations that operate in the public sector, primarily funded by taxpayers and designed to provide services to the public.

Temporal Motivation Theory

A theory that explains motivation in terms of time, considering how individual time perceptions influence goal-setting and prioritization.

Maslow's Needs-Hierarchy

A theory in psychology proposed by Abraham Maslow that suggests human motivations are arranged in a hierarchy of needs, from basic physical needs to complex psychological needs.