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Wally Hewitt Is an Accountant with a Large Accounting Firm

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Wally Hewitt is an accountant with a large accounting firm.The firm has a very strict policy of requiring all users to change their passwords every sixty days.In early March,Wally received an email from the firm that explained that there had been an error updating his password and that provided a link to a Web site with instructions for re-entering his password.Something about the email made Wally suspicious,so he called the firm's information technology department and found that the email was fictitious.The email was an example of


Definitions:

Attributes

Qualities, features, or characteristics that are inherent or associated with someone or something.

Frames

in the context of communication and perception, refers to the mental structures that shape the way individuals interpret and respond to information.

Conversations

The informal exchange of ideas, information, or feelings between two or more people through spoken word or written communication.

Metaphors

Figurative language used to represent concepts or ideas by comparing them explicitly or implicitly to something else.

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