In an Effort to Measure and Evaluate the Productivity of Word

question 41

Multiple Choice

In an effort to measure and evaluate the productivity of word processing specialists,the office manager at Four-Q Consulting acquired a software package that counts the number of keystrokes per day by each employee.Some weeks later,the manager observed several of the employees sitting at their workstations during lunch and randomly punching keys.This is an example of:

• A)employee innovation.
• B)on-line,real-time processing.
• C)a lack of management controls.
• D)the reporting system leading to dysfunctional behavior.

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Definitions:

Shipping Costs

The expenses involved in transporting goods from one location to another, including freight charges, packaging, and handling fees.

Diseconomies of Scale

An economic concept where an increase in production leads to a rise in average costs per unit due to inefficiencies.

Economies of Scale

Cost advantages that a business can achieve by increasing the scale of production, leading to lower average costs per unit due to spread fixed costs and operational efficiencies.

Cycle Inventory

The portion of inventory that a company rotates in and out of stock as part of its normal business operations, reflecting the frequency of production and ordering cycles.