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Bryan McPhelps, a First-Line Supervisor at Little Toys, Regularly Uses

question 92

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Bryan McPhelps, a first-line supervisor at Little Toys, regularly uses abusive and derogatory words when dealing with his subordinates.Many employees have also heard Bryan refer to specific employees with inappropriate labels ridiculing their ethnicity, names, or weaknesses.From the scenario, it can be concluded that workers at Little Toys lack _____.


Definitions:

Emotionality

The quality or state of being emotional; the capacity to experience or express emotions.

Self-Awareness

The awareness of one’s own personality, emotions, motivations, and wishes.

Self-awareness

Understanding oneself, including one's emotions, motivations, and wants.

Discount

In psychology, reducing the value or importance of someone else's opinions or achievements, often due to personal bias or judgment; in commerce, a reduction from the full price.

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