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Bryan McPhelps, a first-line supervisor at Little Toys, regularly uses abusive and derogatory words when dealing with his subordinates.Many employees have also heard Bryan refer to specific employees with inappropriate labels ridiculing their ethnicity, names, or weaknesses.From the scenario, it can be concluded that workers at Little Toys lack _____.
Emotionality
The quality or state of being emotional; the capacity to experience or express emotions.
Self-Awareness
The awareness of one’s own personality, emotions, motivations, and wishes.
Self-awareness
Understanding oneself, including one's emotions, motivations, and wants.
Discount
In psychology, reducing the value or importance of someone else's opinions or achievements, often due to personal bias or judgment; in commerce, a reduction from the full price.
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