Alex Has Been Working as Technical Service Representative for Convergence

question 12

Essay

Alex has been working as technical service representative for Convergence Technologies, a software development firm for two years.His duties and responsibilities include providing technical assistance to end users, preparing reports on product problems encountered, selling additional products, and soliciting customer feedback.During a performance review meeting with his manager, Alex mentions that he finds his job to be very monotonous.Discuss how the manager can use job enrichment to deal with this situation.

Recognize the significance of mutual goal setting and its impact on member commitment and group success.

Understand the theoretical underpinnings of social comparison, conformity, and their implications for group behavior.

Understand the concept of conformity and how group pressure can shape individual behavior.

Identify and describe different roles within a group, including negative roles like shirking.

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Definitions:

License

A permit from an authority to own or use something, do a particular thing, or carry out a trade.

Personal Privilege

A special right, advantage, or immunity granted to an individual based on status or relationship.

Tenancy in Common

A form of co-ownership where each party owns a separate fraction of the property and can transfer their interest independently.

Joint Tenancy

Joint ownership of property by two or more co-owners in which each co-owner owns an undivided portion of the property. On the death of one of the joint tenants, his or her interest automatically passes to the surviving joint tenant(s).