Which of the Following Perspectives of the Balanced Scorecard Focuses

question 56

Multiple Choice

Which of the following perspectives of the balanced scorecard focuses on revenue growth and productivity?

• A)financial perspective
• B)customer perspective
• C)internal business perspective
• D)learning and growth perspective

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Definitions:

Accounting Profit

The total revenue of a business minus the explicit costs and depreciation, calculated using standard accounting practices.

Annual Revenue

The total income generated by a company or an organization from its operations, calculated on a yearly basis.

Normal Profit

The level of profit necessary for a company to remain competitive in the market, essentially breaking even when accounting for both explicit and implicit costs.

Implicit Costs

The opportunity costs of using resources owned by the firm for its own use, rather than selling those resources externally.